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Bath and Body Works has stopped selling its new winter-themed candle over backlash from shoppers who said its design resembled Ku Klux Klan hoods.
The controversy came to the forefront after some commenters online criticized the retailer for the paper snowflake design as it resembled the hoods worn by Klansmembers.
Bath and Body Works Canada shared an apology about the Snowed In candle with CTVNews.ca on Friday, saying it was a mistake.
"At Bath and Body Works, we are committed to listening to our teams and customers and committed to fixing any mistakes we make -- even those that are unintentional like this one," the company said in an emailed statement.
"We apologize to anyone we’ve offended and are swiftly working to have this item removed and evaluating our process going forward."
'We apologize to anyone we've offended': Bath and Body Works pulls candles over backlash
A major American retailer has stopped selling its new winter-themed candle over backlash from shoppers who said its design resembled Ku Klux Klan hoods.
Bath and Body Works has stopped selling its new winter-themed candle over backlash from shoppers who said its design resembled Ku Klux Klan hoods.
The controversy came to the forefront after some commenters online criticized the retailer for the paper snowflake design as it resembled the hoods worn by Klansmembers.
Bath and Body Works Canada shared an apology about the Snowed In candle with CTVNews.ca on Friday, saying it was a mistake.
"At Bath and Body Works, we are committed to listening to our teams and customers and committed to fixing any mistakes we make -- even those that are unintentional like this one," the company said in an emailed statement.
"We apologize to anyone we’ve offended and are swiftly working to have this item removed and evaluating our process going forward."
