1moretimeagain
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For nations opposed to funneling $hundreds of millions to Trump, this strategy presents a less expensive alternative.
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For nations opposed to funneling $hundreds of millions to Trump, this strategy presents a less expensive alternative.
As someone with an 80-year-old mom who I have to help with a lot of stuff, lot of contact with her 81-year-old sister and 77-year-old brother, as well as my two 80-year-old in-laws, I can tell you that only one of them (my FIL) can navigate online portals and websites. I know it must be impossible to believe for younger folks but a lot of our elderly folks simply cannot understand or navigate the online world. Believe me, it frustrates the hell out of me, but it is not just boomer stubbornness.Social Security stops reporting call wait times and other metrics
The changes are the latest sign of the agency’s struggle with website crashes, overloaded servers and long lines at field offices amid Trump cutbacks.
“… The agency removed a menu of live phone and claims data from its website earlier this month, according to Internet Archive records. It put up a new page this week that offers a far more limited view of the agency’s customer service performance.
The website also now urges customers to use an online portal for services rather than calling the main phone line or visiting a field office — two options that many disabled and elderly people with limited mobility or computer skills rely on for help. The agency had previously considered cutting phone services and then scrapped those plans amid an uproar.…”
For nations opposed to funneling $hundreds of millions to Trump, this strategy presents a less expensive alternative.
One of the many, many, many flat-out stupid things that Elon and DOGE did during their reign of terror and willy-nilly budget and personnel cuts done mostly by college-age tech bros with no government experience whatsoever, was trying to move the Social Security Administration to an entirely online presence. Most of Social Security's current elderly target base isn't all that internet-capable or even competent, and they're still old-school and prefer to call. I certainly could understand having Social Security slowly but steadily transition to a more online presence as people currently in their 50s and 60s move into retirement and start drawing Social Security, but doing a sudden switch right now doesn't make much sense.As someone with an 80-year-old mom who I have to help with a lot of stuff, lot of contact with her 81-year-old sister and 77-year-old brother, as well as my two 80-year-old in-laws, I can tell you that only one of them (my FIL) can navigate online portals and websites. I know it must be impossible to believe for younger folks but a lot of our elderly folks simply cannot understand or navigate the online world. Believe me, it frustrates the hell out of me, but it is not just boomer stubbornness.