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Move fast and break stuff is their mantra, so … SUCCESS!!!
Breaking it isn’t a failing or a bug; it’s the chief feature.“… Jennifer Burdick, a Philadelphia-based attorney representing clients seeking disability benefits, said that in the past week a new phone line operated by an artificial intelligence system has complicated her efforts to get help for her clients. In one case, she and her paralegal had to call repeatedly before they were connected with a human to discuss a client who never got their disability check last month.
“Many times when you say ‘agent’ it won’t put you through to the hold line, it’ll act like it didn’t hear what you said,” Burdick said. “This is causing some confusion. People are getting frustrated and trying to tell it what they mean, and instead of that being effective at all, it’s been spitting out weird Social Security knowledge.”
When a Post reporter called the phone line Friday afternoon, it took eight attempts to get transferred to an agent. The AI bot asked the reporter several times to end the call and gave unrelated information about a cost-of-living adjustment, Medicare Part B’s premium and benefits available to people after the retirement age.
Social Security has said it plans to roll out the automation to all field offices by this summer, and it is already in use in more than 350 field offices in the Southeast and Northeast as of the end of April.
A spokesperson said the agency is “constantly improving the feature,” which can be “affected by many factors, including background noise, quality of the connection, and clarity of speech.”…”
We as a nation are going to pay a terrible price for the complete stupidity of what we're doing right now. It will take awhile, but if this keeps up then China will replace us as the world's most influential nation, because they're going to step in and step up and start paying for and supporting all of the international and global organizations and projects we're abandoning willy-nilly with no real thought or planning, other than it will piss off liberals. Of course Trump doesn't care as he likely won't live long enough to experience the real effects of what he's doing.\Loading…
www.washingtonpost.com
China to donate $500 million to WHO, stepping into gap left by U.S.
Beijing will replace the United States as the organization’s top state donor, expanding its influence as the U.S. retreats from international cooperation.