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“… Customers were initially asked to place a $100 deposit to secure the $499 device throughout its development, which NBC News reports was confirmed but never fulfilled.
But after receiving no updates from the company nearly three months after the August shipping deadline, NBC reported that customer service representatives eventually promised a shipping date of Nov. 13 in mid-October.
When that date passed without further developments, a follow-up call once again pushed the shipping back to a “beginning of December” release date, with an operator blaming the government shutdown for the delays but offering no further explanation, NBC News reports.…”